We offer next day delivery for all frozen food orders placed before 2 PM. Orders placed after 2 PM will be processed the next business day.
We use specialized insulated packaging with dry ice or gel packs to maintain the required temperature for frozen food throughout the delivery process.
We deliver nationwide, ensuring that your frozen food arrives at your doorstep the next day regardless of your location within the country.
DHL will leave the package in a safe place or with a neighbor, as indicated by your delivery preferences. You will also receive a notification with further instructions.
Yes, once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number on the DHL website to track your delivery.
No, there is no minimum order value for next day delivery. However, delivery charges may vary based on the size and weight of the order.
If your order is delayed, please contact our customer service team immediately. We will work with DHL to resolve the issue and ensure your food remains in optimal condition.
Changes to the delivery address can be made before the order is dispatched. Please contact our customer service team as soon as possible to make any changes.